Refund policy

We are committed to customer satisfaction. If you are not satisfied with your order, please contact us immediately.

We will promptly review any refund requests.
If your request is approved, we will refund you the corresponding amount.

Refund requests must be made within 24 hours of delivery. Beyond this timeframe, we will not be able to process your request.

To be eligible for a refund, your order must be incorrect, missing, damaged, or of unsatisfactory quality.

We reserve the right to refuse any refund request if we find the complaint to be unjustified or abusive.

Refunds will be issued using the same payment method used for the initial order.

Refunds do not include delivery fees or applicable taxes.

We are not responsible for delivery delays due to unforeseen circumstances such as adverse weather conditions, traffic congestion, or accidents.

We hope that this refund policy clarifies our commitment to customer satisfaction and meets your expectations.